Terms & Conditions
Welcome to ProCleaning. By accessing our website or using our cleaning services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. Services
ProCleaning provides residential and commercial cleaning services. All services are subject to availability and confirmation.
2. Bookings
- Bookings can be made via our website, phone, or email.
- A booking is only confirmed once you receive confirmation from our team.
- We reserve the right to رفض or reschedule bookings if necessary.
3. Pricing & Payments
All prices are subject to change without notice. Final pricing may vary depending on the size, condition, and type of service required.
Payment is due upon completion of service unless otherwise agreed in writing.
4. Cancellations & Rescheduling
- Cancellations must be made at least 24 hours in advance.
- Late cancellations may be subject to a fee.
- We reserve the right to reschedule due to staff availability or emergencies.
5. Customer Responsibilities
- Ensure access to the property at the agreed time.
- Secure or remove valuable and fragile items before service.
- Provide accurate information about the cleaning requirements.
6. Liability
While we take great care in providing our services, ProCleaning is not responsible for pre-existing damage or items not properly secured before cleaning.
7. Service Quality
If you are not satisfied with our service, please contact us within 24 hours so we can review and address your concerns.
8. Website Use
You agree not to misuse our website, attempt unauthorized access, or interfere with its operation.
9. Changes to Terms
We may update these Terms at any time. Continued use of our services means you accept the updated terms.
10. Contact Information
For any questions regarding these Terms, please contact us:
Email: support@procleaning.com
Phone: +1 (000) 000-0000